Magento was one of the oldest players in the ecommerce space, building a reputation as an extremely capable, reliable, and secure sales platform. Today, Magento has been rolled into Adobe Commerce, a one-stop ecommerce solution from the same company that powers creativity across countless industries. Adobe Commerce offers all the same benefits that made Magento […]
Tag: Chargeback prevention

Chargebacks are an unfortunate reality of doing business, and sometimes customers are fully within reason to file one. But, what happens when chargebacks are abused? Unfortunately, the dispute process is heavily weighted towards the customer, and far too many merchants have fallen victim to lost revenue from fraudulent chargebacks. But, like all types of fraud, […]

Choosing a new payment processor is an important task, as payments are at the core of all businesses. But with so many options on the market, it can be hard for merchants to know how to differentiate one processor from another. When requesting a merchant services quote, many business owners will focus on price and […]

Merchants can fight chargebacks and, while many don’t, all should whenever possible because chargebacks matter. Chargebacks cost merchants money in the form of lost revenues and, in many cases, lost inventory. They also raise red flags when they start to rack up, causing potential strains in relationships with payment processors and the major card companies […]

One thing that any business should be aware of when processing digital payments are chargebacks and chargeback prevention. Chargebacks can have a huge impact on business owners, especially for small businesses. The last thing that a business owner wants is to have to refund a customer for services rendered or products shipped, especially when there […]

Chargebacks are the bane of merchants, independent sales organizations (ISOs), and payment processors alike because they have the potential to cost everyone involved in payment processing a significant amount of money and headache. Chargeback defense programs are services offered by ISOs, processors, and third parties designed to catch and defeat chargebacks before they have the […]

Chargebacks are an unavoidable part of doing business which is why having a solid chargeback defense is of the utmost importance. In some cases, chargebacks are warranted, and there isn’t much a merchant can do about it. But, in many cases, chargebacks are submitted on transactions in which the merchant did everything right and has […]

BAMS Retail Merchant Services Key Points: BAMS offers guaranteed low pricing thanks to our transparent interchange-plus pricing model. BAMS offers unparalleled customer service delivered by your own dedicated support team including even the most complex tasks like PCI compliance. BAMS merchants can get access to their funds in as little as ten hours with BAMS […]

Merchant services providers have a huge role to play in the success of all companies accepting electronic payments, both online and in-store. But, whether you choose to partner with a third-party processor like PayPal or to open up your own personal merchant account through a company like BAMS, it’s important that you understand exactly what […]

BAMS has pioneered a new dispute management tool that is included for all merchant clients and bundled into the already award-winning reporting system, IRIS. BAMS Dispute Manager Assistant will make your life easier, and help you win disputes, by targeting four areas: Instant dispute notification Exportable reason code data Document uploads Notification of status changes

As a merchant, you take pride in providing the best service possible to each and every one of your customers. That’s why it can come as such a shock – even an insult – whenever a chargeback request comes in claiming that you failed to deliver on a transaction. While chargebacks are a reality of […]

In part one of this two-part series, we looked at some of the technology-based solutions merchants have available to them to catch fraud early on and stop it before it can result in chargebacks and lost revenues. In part two, we’ll look at the other side of the coin – legitimate chargebacks filed by customers […]

A seller receives an order and delivers on their end of the bargain flawlessly, only to later find that the money they earned has been clawed back due to a chargeback. This is an all too common scenario, especially in commerce online where purchases are made without any physical, real-world interaction between customer and merchant. […]

Minimizing risk is a task of great importance to everyone involved in online commerce and electronic payments, from the merchants right through to the credit card issuers. High fraud rates and chargeback rates can have a significant impact on merchants, even resulting in enrollment in chargeback and fraud monitoring programs that can carry hefty fees. […]

Chargebacks are a reality of accepting credit card payments. While many chargebacks are requested for valid reasons, there are plenty of cases in which disputes are initiated despite the merchant holding up every aspect of their end of the bargain. Unfortunately, many merchants don’t really understand the dispute process, how to handle a chargeback, or […]

Chargebacks are a reality of accepting card payments, and no merchant doing any significant volume can avoid them altogether. Sometimes a chargeback is outright fraudulent, and many are the result of poor customer service or misunderstandings between merchants and customers. But whatever the reason may be, merchants need to be ready to fight back when […]

Chargebacks are an unfortunate reality of accepting credit card payments, but they aren’t something businesses have to lie down and accept without a fight. Some chargebacks are completely legitimate, like cases where a purchase was made fraudulently by a third party. But many chargebacks are fraudulent, frivolous, or abuses of the system. In those cases, […]

There are only so many parts of running a business that you can prepare for. Like many aspects of life, it’s difficult to truly understand what it takes to be a successful business owner until you’re in the thick of it. For example, one thing that no one tells you about starting a business is […]

Over the past decade, the world of e-commerce business has completely transformed consumer purchasing behaviors. Practically everything you once had to procure in-person can now be purchased from the convenience of your couch through a series of clicks, taps, and confirmation emails. In fact, 1.79 billion people worldwide made a purchase online in 2018, with […]