Merchant services FAQs

BAMS Merchant Services Knowledge Center

Payment processing questions,
answered clearly.

Find answers about merchant accounts, pricing, funding, payment gateways, security, reporting, eCommerce, chargebacks and working with BAMS.

BAMS KNOWLEDGE CENTER 8 topics organized
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Pricing & Fees
Funding
Processing
Security
Reporting
Secure topics
Merchant account guide
Answers organized by the way you accept payments.
01 Pricing & Fees
Funding & Deposits
03 Payment Processing
04 Gateways & Integrations
Security & PCI
06 Chargebacks & Fraud
07 Reporting
eCommerce & In Person
Answers updated for real merchant questions
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Search when you know what you need. Otherwise, browse every category in order.

01 / Getting Started

Starting and switching your merchant account

The essentials for choosing a processor, opening an account and moving your payments without unnecessary disruption.

6 practical answers
02 / Pricing & Fees

Understanding merchant account pricing

A clear view of the variables behind processing costs, from payment type to the shape of your business.

6 practical answers
03 / Funding & Deposits

When and how you receive your money

Funding timing matters to cash flow. Here is how deposits, cutoffs and eligibility fit together.

6 practical answers
FUNDING PULSEON TRACK
Next eligible deposit
Tomorrow
Settlement window03:42 remaining
Account statusEligible
04 / Payment Processing

How payments move from customer to business

Follow a payment from the first authorization through settlement and into your business bank account.

6 practical answers
05 / Gateways & Integrations

Gateways, software, hardware and integrations

Keep the tools that run your business, or find a connected setup that fits the way you sell.

6 practical answers
06 / Security & PCI

PCI compliance and payment security

Practical answers for protecting cardholder data and building safer payment habits.

6 practical answers
PAYMENT SECURITY MONITOR Protected
PCI status
Compliant
EMVEnabled
Secure transactions100%
Transaction monitoringActive
Cardholder data protectedUpdated now
07 / Chargebacks & Fraud

Chargebacks, fraud and dispute management

Understand disputes, document the right details and make preventable payment friction less costly.

5 practical answers
08 / Reporting & Account Management

See more of your payment activity

Make deposits, transactions, statements and multiple accounts easier to understand in one view.

5 practical answers
IRIS CRM
Reporting overview
This week
Gross volume
$84,290
+12.4%vs last week
MonWedFriSun
Deposits12Settled
Locations04Active
Statements08Ready
09 / Online & In Person

Online, in person and industry-specific payments

Meet customers where they are, whether that is a checkout, a counter, a phone call, or an invoice.

5 practical answers
10 / Support & Working With BAMS

Getting help from the BAMS team

Know who to contact, what support looks like day to day and how to get a useful answer quickly.

5 practical answers
Still have a question?

Talk to someone who knows payments.

If your question is specific to your pricing, funding, processing setup, or integration, the BAMS team can help.