Kimberly Ang

How uncontested disputes quietly raise your reserve thresholds and lock up working capital as you scale Learn how your chargeback ratio directly controls processor reserve requirements and why those holds tighten during growth phases. This guide shows you how to forecast around held funds, negotiate lower reserves, and turn dispute management into a cash flow […]

A step-by-step tutorial any eCommerce manager can set up this week—no fraud team or enterprise tools required Learn how to build a working chargeback early-warning system for your eCommerce store using accessible tools and a clear daily workflow. This tutorial walks you through alert enrollment, dispute tracking, and resolution steps that protect revenue and build […]

Biometric authentication protects consumers but quietly arms friendly fraud with airtight-looking evidence Learn why the same mobile payment security features that protect consumers—biometric authentication and tokenization—create a dangerous evidence gap for merchants fighting chargebacks. This piece exposes the disconnect between the consumer safety narrative and the fraud patterns merchants actually face. TL;DR Biometric authentication protects […]

How local payment partnerships turn fee disputes into resolved conversations instead of ignored tickets Learn how to evaluate Brooklyn merchant services partners based on accountability, not just features. This guide walks eCommerce operators through face-to-face cost reviews and shows how geographic proximity transforms fee dispute resolution. TL;DR Accountability beats availability – 24/7 support lines don’t […]

We caught up with Joseph Camberato, Founder and CEO of National Business Capital, to talk about how established businesses can make smarter capital decisions when a growth opportunity is right in front of them. National Business Capital is the leading advisor-led funding partner for established businesses seeking $250K or more in growth capital. With more […]

A step-by-step process to verify your processor is actually qualifying transactions at the rates they claim Learn how to pull transaction-level data, compare interchange qualification codes, and calculate the gap between what you’re paying and what you should be paying. Complete this hands-on audit in about two hours with just your statements and gateway logs. […]