Latest Articles by Dimitri Akhrin

Replace manual collection calls with scheduled, empathetic payment reminders that protect relationships and revenue Learn how to build an automated reminder workflow for outstanding balances in high-sensitivity settings like funeral services. This step-by-step tutorial helps you eliminate manual collection calls, reduce aged receivables, and relieve staff of emotionally draining follow-up. TL;DR Automate the uncomfortable task […]

A diagnostic framework for high-ticket merchant services built around death-care transaction structure Learn which specific cost signals in your merchant services setup are quietly eroding margins on high-ticket funeral arrangements. This diagnostic guide helps operators audit processing fees through the lens of low-frequency, high-dollar transactions. TL;DR Your effective rate hides the real cost – On […]

A repeatable framework that protects cash flow while honoring grieving families at every stage Learn a structured communication strategy for discussing payments with grieving families. This guide gives funeral home owners a trainable framework for setting expectations, reducing overdue balances, and eliminating most collection calls. TL;DR Move the money conversation forward, not backward — Discuss […]

Why your Apple Pay chargeback exposure matters more than the processing rate you negotiated Learn why comparing mobile payment solutions on headline fees alone leaves you exposed to chargeback losses that quietly erode margins. This piece reframes processor selection around dispute defense quality and total cost of acceptance. TL;DR Your Apple Pay cost isn’t the […]

Use transaction volume forecasting to spot dispute patterns weeks before they damage your margins Learn the specific indicators eCommerce merchants should track after every major sales season to anticipate chargeback surges. This guide shifts dispute management from reactive to predictive using volume-driven pattern analysis. TL;DR Chargebacks from peak season arrive 30 to 60 days later […]

Why digital wallet economics require system-level analysis of fees, settlement lag, and working capital drag Learn why Apple Pay transaction fees cost more than the per-transaction rate suggests. This analysis covers how settlement timing and working capital drag quietly erode eCommerce margins when digital wallets are treated as a checkout feature instead of a cash […]