BigCommerce is one of the top eCommerce platforms currently available and is the #1 enterprise cloud solution for companies doing $1 million or more annually. Based on that success it’s no surprise that BigCommerce is specifically designed to make it as easy as possible to integrate leading payment gateways, including Authorize.Net.
PayPal Powered by Braintree is BigCommerce’s default gateway, so to use Authorize.Net you’ll have to manually change over. Don’t worry, it’s extremely easy. Follow the three simple steps listed below to launch BigCommerce’s setup function and enable your store to accept credit card payments via Authorize.Net.
Step One: In your BigCommerce dashboard go to the “store setup” tab in the left sidebar, and then select “payments.”
The payments page will provide access to the settings for all payment types, including the default gateway, offline (in-store) payment methods, additional online methods, and digital wallets.
Step Two: Click the “Online Payment Methods” tab.
Selecting this tab will open a dropdown list with a full alphabetical list of all the payment gateways and online processors that BigCommerce integrates with, including Authorize.Net.
Step Three: Find the Authorize.Net line and click the “Set Up” button on the far-right.
This will open the Authorize.Net settings page. Clicking “get started now” begins the setup process. BigCommerce will supply a set of simple instructions guiding you through the process, and you will be prompted to enter the relevant information to connect your Authorize.Net account.
Setting up Authorize.Net payments with your BigCommerce store will require the following pieces of information:
Display Name: The display name determines how the payment method will appear at checkout. You can leave it as “Authorize.Net,” but to provide clarity to your customers, it’s recommended to set it to something like “credit/debit.”
Merchant ID: This is the identifier for your merchant account. This will either have been assigned by Authorize.Net or, for businesses with their own outside merchant accounts that have been set up to integrate with Authorize.Net, this ID will be assigned by the merchant account provider.
Username/Password: Your Authorize.Net login will be required to maintain an active connection. Incorrect login details will cause transactions to fail upon attempted payment.
Transaction Key: In the case of errors on checkout, it may be necessary to generate a new transaction key. That can be done through Authorize.Net’s merchant portal. Full instructions are available via BigCommerce support here: https://support.bigcommerce.com/s/article/Checkout-Errors#authorize
Once your account is set up, you can change or manage your settings at any time through the same Authorize.Net panel, and, assuming correct login information has been entered, you can also launch the Authorize.Net merchant portal from directly within BigCommerce.
If you don’t yet have a merchant account and are in search of the right electronic payments solution for your company, contact BAMS today and speak to one of our experts about how we can use our industry-leading experience to help you get set up with the best payment solution at the lowest possible cost.