Payment processing is at the heart of every swipe, tap, or entry of a credit or debit payment, making it a crucial service that all merchants depend on. If you’re like most merchants, low fees and value-added services might be the first thing that comes to mind when evaluating potential processing partners, but there’s a […]
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The Importance of Great Customer Service in the Merchant Industry
Payment processing is at the heart of every swipe, tap, or entry of a credit or debit payment, making it a crucial service that all merchants depend on. If you’re like most merchants, low fees and value-added services might be the first thing that comes to mind when evaluating potential processing partners, but there’s a […]
Your ecommerce merchant services provider is one of the easiest factors to overlook when it comes to the success or failure of your ecommerce business. It can be easy to assume that all merchant services providers are the same, but that couldn’t be further from the truth. The processing partner you choose will impact everything […]
Next day funding is a feature offered by some payment processors that sees the funds from a merchant’s batched transactions hit their account in as little as a single business day, with no standard hold applied. Processors set a cutoff time, and the funds from any transaction batched before that time will be available in […]
Mobile merchant account services enable merchants to free payments from the front checkout and start taking them on the move, where and when they’re needed. Systems include wifi-based handheld payment terminals paired with point-of-sale systems, card readers that can be plugged into any smartphone or tablet, and digital wallets like Apple Pay that turn the […]
B2B payments are a special subset of payment processing that share certain similarities with consumer payments but also have some key differences, namely in the types of technology used to process them. B2B merchant account services are designed to ensure merchants have the reporting and security technology they need to meet the higher standards required […]
Every business looking to make credit or debit card sales will eventually have to engage with some type of payment processor, also sometimes known as a merchant services provider. These companies offer a number of products and services designed to facilitate secure, convenient card transactions, but they also offer a wide variety of value-added services […]
When your customers make card purchases, for one reason or another, the money from those credit card transactions often doesn’t hit your bank account for two, or even three business days. In some cases, those delays — known as standard holds — are for fraud protection and risk mitigation reasons, and in some cases it […]
Chargebacks are an unavoidable part of doing business which is why having a solid chargeback defense is of the utmost importance. In some cases, chargebacks are warranted, and there isn’t much a merchant can do about it. But, in many cases, chargebacks are submitted on transactions in which the merchant did everything right and has […]
Payment gateways are an important technology used by every single merchant that accepts credit or debit card transactions, both online and off. But many merchants don’t understand what payment gateways are or how they work, and, as a result, they may be using a payment gateway system that doesn’t properly meet their needs or costs […]
Cash payments have fallen out of favor, making up only 12% of transactions in the U.S. in 2020. The global COVID-19 pandemic has driven that down even further as health-conscious consumers have flocked to contactless payments. With card payments now the standard, even the smallest merchants need to find ways to move away from cash […]
Selling to businesses (or governments) is a different proposition than selling to consumers because the value of the average sale is so much higher — often in the tens of thousands and potentially ranging up into the millions. In the B2B world, security is at an even higher premium than normal, and cost management is […]
Toast is one of the leading point-of-sale systems in the world, consistently earning top rankings, particularly in the restaurant industry. There are a number of reasons why so many restaurant owners lean on Toast POS for their dine-in and online ordering operations, including the company’s specialization and the robust set of add-on products that integrate […]
BAMS Retail Merchant Services Key Points: BAMS offers guaranteed low pricing thanks to our transparent interchange-plus pricing model. BAMS offers unparalleled customer service delivered by your own dedicated support team including even the most complex tasks like PCI compliance. BAMS merchants can get access to their funds in as little as ten hours with BAMS […]
When businesses buy things from each other, how do they do it? While extremely large capital purchases are sometimes made with bank transfers, you might be surprised at just how often even large business expenses are paid for with credit cards. However, accepting B2B credit card payments on major sales is generally not the same […]
Cash flow is arguably the most important metric in determining the financial health of any business. Access to liquid cash ensures that merchants can meet all of their ongoing expenses like payroll and interest payments, and keeps things running when unexpected expenditures inevitably arise. But cash itself is all but outdated, and with the world […]
Clover is one of the world’s leading POS systems, with over $133 billion in card transactions processed annually for thousands of merchants around the globe. One major selling point that draws many of those merchants to the Clover POS is the robust app market that offers over 150 easy-to-install upgrades and enhancements. The app market […]
Toast is one of the premier merchant services providers in the restaurant industry, offering a full suite of products and services designed specifically to help restaurateurs do business and accept payments. But with so many POS systems and payment processors available on the market, determining whether Toast is the right partner can be difficult for […]
Between an ecommerce merchant’s checkout screen and their bank account, there are many moving parts involved in processing a single credit card payment. It’s complex, and each step adds value and helps maintain the ecosystem that enables near-instantaneous payments both online and in-store. But while most merchants know that they need assistance to process credit […]
