Tag: Customer Service

What Is Magento or Adobe Commerce and Why Should You Use It In Your Business?
Featured Article What Is Magento or Adobe Commerce and Why Should You Use It In Your Business?

Magento was one of the oldest players in the ecommerce space, building a reputation as an extremely capable, reliable, and secure sales platform. Today, Magento has been rolled into Adobe Commerce, a one-stop ecommerce solution from the same company that powers creativity across countless industries. Adobe Commerce offers all the same benefits that made Magento […]

The Importance of Great Customer Service in the Merchant Industry The Importance of Great Customer Service in the Merchant Industry
Read MoreThe Importance of Great Customer Service in the Merchant Industry

Payment processing is at the heart of every swipe, tap, or entry of a credit or debit payment, making it a crucial service that all merchants depend on. If you’re like most merchants, low fees and value-added services might be the first thing that comes to mind when evaluating potential processing partners, but there’s a […]

Chargeback Defense Merchants Beware: A Chargeback Defense Guide to Help You Avoid the Scourge of Ecommerce
Read MoreMerchants Beware: A Chargeback Defense Guide to Help You Avoid the Scourge of Ecommerce

As a merchant, you take pride in providing the best service possible to each and every one of your customers. That’s why it can come as such a shock – even an insult – whenever a chargeback request comes in claiming that you failed to deliver on a transaction. While chargebacks are a reality of […]