Payment gateways are a crucial tool in both ecommerce and brick-and-mortar sales, but many merchants don’t necessarily understand what their gateways do or why they really need to have one at all. With that in mind, the following is a quick refresher on what gateways are, how they work, and why they’re so important. […]
Tag: Customer Service

Payment processing is at the heart of every swipe, tap, or entry of a credit or debit payment, making it a crucial service that all merchants depend on. If you’re like most merchants, low fees and value-added services might be the first thing that comes to mind when evaluating potential processing partners, but there’s a […]

As a merchant, you take pride in providing the best service possible to each and every one of your customers. That’s why it can come as such a shock – even an insult – whenever a chargeback request comes in claiming that you failed to deliver on a transaction. While chargebacks are a reality of […]