Tag: Customer Service

The 5 BigCommerce Apps Your Store Needs Today
Featured Article The 5 BigCommerce Apps Your Store Needs Today

Feeling the pinch of competition? Desiring to elevate your sales? Ecommerce retargeting is the silver bullet you’re looking for. This robust marketing approach leverages technology to cater ads to individuals who’ve previously engaged with your brand online or visited your ecommerce store. By embracing this strategy, you will replace one-size-fits-all ads with personalized product suggestions […]

The Importance of Great Customer Service in the Merchant Industry The Importance of Great Customer Service in the Merchant Industry
Read MoreThe Importance of Great Customer Service in the Merchant Industry

Payment processing is at the heart of every swipe, tap, or entry of a credit or debit payment, making it a crucial service that all merchants depend on. If you’re like most merchants, low fees and value-added services might be the first thing that comes to mind when evaluating potential processing partners, but there’s a […]

Chargeback Defense Merchants Beware: A Chargeback Defense Guide to Help You Avoid the Scourge of Ecommerce
Read MoreMerchants Beware: A Chargeback Defense Guide to Help You Avoid the Scourge of Ecommerce

As a merchant, you take pride in providing the best service possible to each and every one of your customers. That’s why it can come as such a shock – even an insult – whenever a chargeback request comes in claiming that you failed to deliver on a transaction. While chargebacks are a reality of […]