Tag: Customer Service

Payment gateways are a crucial tool in both ecommerce and brick-and-mortar sales, but many merchants don’t necessarily understand what their gateways do or why they really need to have one at all. With that in mind, the following is a quick refresher on what gateways are, how they work, and why they’re so important.    […]

If you’re considering switching your restaurant over to Toast POS, you have some decisions to make regarding your services, your hardware, and – importantly – your transaction fees. The following is a brief overview of what it takes to start using Toast POS, its unique benefits, and what the alternatives are if it isn’t the […]

The past few years have seen a sea of change in the payments industry and the role that EMV payment cards play in the lives of consumers. Worldwide health measures have changed the way we pay in-person, and, today, cash is no longer king – so much so that many consumers no longer carry any […]

Knowledge is power, yet many merchants operate with an incomplete picture of their payment processing, their transaction history, their ongoing and historical disputes, and more. Advanced merchant reporting tools offered by some payment processors are designed to provide merchants with insights into those key areas in a fast, efficient, and easily-digestible way.  Merchant reporting tools […]