Why BAMS Is The Perfect Solution For Your E-commerce Business?

E-commerce Business

Over the past decade, the world of e-commerce has completely transformed consumer purchasing behaviors. Practically everything you once had to procure in-person can now be purchased from the convenience of your couch through a series of clicks, taps, and confirmation emails.

In fact, 1.79 billion people worldwide made a purchase online in 2018, with that number expected to grow to 2.14 billion by 2021. The moral of the story: your customers are shopping online with money that’s burning a hole in their pocket.

As an online business, putting the right e-commerce strategy in place is and will continue to be key for long-term growth. Part of that strategy relies on selecting the right payment processing solution for your website.

You will, without a doubt, have a multitude of merchant account providers to choose from, so it’s important to know what matters most to your business when making a selection.

You’re not simply choosing a method with which to process transactions: you’re giving customers a sense of security and your business a positive reputation.

Trust in a platform that will ensure all of the above, and then some. Here’s why BAMS is the perfect solution for your e-commerce business.

BAMS Integrates With Your Existing E-Commerce Software

The last thing you want to have to do when choosing a merchant account is completely reconfiguring your current system. Convenience goes out the window when you have to change out all of your e-commerce software and point-of-sale systems already in use.

The team at BAMS knows how important popular integrations are for business owners with full plates. The more consolidated your efforts become from a software standpoint, the more strategic you’re able to be in your day-to-day operations.

With a checkout process already in place, BAMS easily integrates with popular e-commerce platforms like Authorize.Net, Magento, WooCommerce, and BigCommerce. Best of all, BAMS agents take care of the heavy lifting, connecting your current online store to the ideal payment gateway solution for your e-commerce business.

BAMS Protects Against Chargebacks

Chargebacks, on average, cost e-commerce businesses $40 billion in lost revenue. This is largely due to the fact that most business owners don’t even notice a chargeback until it’s already been processed.

With additional fees tacked onto the customer’s refund, you can end up losing more than simply the cost of a returned product. This becomes especially true as your chargeback rate starts to rise. When an increasing number of customers dispute purchases with your business, refund processing fees from issuing banks start to rise and your ability to process credit cards in the future can become compromised.

The Chargeback Defense functionality offered through BAMS gives you the ability to manage chargebacks effectively. From Instant Dispute Alerts to Online Dispute Management tools, you have the power to review and refute claims as soon as they arise.

BAMS Streamlines Operations With Reporting & Analytics Dashboards

Running a business is one thing: growing a business is something else entirely. To do so requires you to separate yourself from the day-to-day and think big picture. It requires you to pull insights from reporting and analytics.

This is where BAMS goes beyond payment processing to provide you with software that actually works to maximize profitability. Working with BAMS, you’ll gain access to a powerful CRM portal that gives you visibility into daily operational highlights.

Set up daily settlement reports that can be received via email or SMS. Track sales growth trends with an easy-to-use, visual monitoring dashboard. Search through your entire history of transactional records in seconds. All of this functionality and more is at your fingertips in one centralized location.

BAMS Pricing is Transparent

The team at BAMS knows you have options when it comes to payment processing for e-commerce. This is why we’re both competitive and transparent when it comes to pricing.

Our pricing model involves a unique 5-step comparison process. When you request a quote, you receive an analysis specific to the needs of your e-commerce business. This starts with an in-depth look at the rates and fees you’re currently paying.

If there’s a way to save you money and better serve your payment processing needs, our team of Merchant Account Specialists will uncover it. After all, you shouldn’t have to pay for tools that aren’t actually effective or relevant to how your business operates.

This belief carries into the BAMS Low Price Guarantee. Receive a less expensive merchant account offer from any other registered financial provider during your relationship with BAMS, and we’ll either match or beat it.

BAMS Offers Dependable Support

How many times have you signed your name on the dotted line with a service provider only to find the implementation and ongoing support lacking to non-existent? Unfortunately, this is the risk you run post-sale with any partnership.

BAMS puts its relationships with customers above all else. This is reflected through the human connections fostered between e-commerce business owners and Merchant Account Specialists.

These individuals are with you every step of the way. They’ll provide personalized quotes, guide you through implementation, and even help your business get certified as PCI-compliant — walking you through the entire process.

Final Thoughts: Why BAMS is the Perfect Solution for Your E-commerce Business

Sifting through the variety of payment processing solutions made available to e-commerce business owners can be both frustrating and overwhelming. You want to make not only the right choice for the sake of your customers but a choice that will positively impact and grow with your business for years to come.

This is why it’s important to look at the big picture. Prioritize what matters most across your business operations and partner with a team that values your success just as much as you do.

For e-commerce businesses, BAMS’ fully-loaded payment processing platform is truly a one-stop shop. Find out what makes it the perfect solution for your business — contact our team of expert specialists to request a free quote today.

Demystifying PCI Compliance – The Basics And Benefits Of Meeting The Industry Security Standard

PCI Compliance - Security

PCI compliance is one of the most important factors in establishing safe online transaction processing, but many business owners and managers know very little about it. Most either assume that it doesn’t apply to them or that they already have it – whatever it is. But e-commerce software and online payment solutions aren’t PCI compliant by default, and it’s essential that companies accepting credit card payments – both online and off – understand the basics of PCI compliance and the many benefits that it provides.

What is PCI Compliance?

The Payment Card Industry Data Security Standard (PCI DSS) is a compliance requirement designed for organizations that process credit card transactions involving the major credit companies. The program is mandated and administered by a council made up of five of the biggest players in the industry – Visa, MasterCard, Discover, American Express, and JCB.

While not mandated by federal law in the United States, the major credit brands and banks do require merchants to meet the standard in order to satisfy their terms of service. That means failure to meet even one of the many criteria could be extremely costly. As such, any company that accepts credit card payments and stores or transmits card data must fully adhere to all PCI security requirements to minimize fraud and ensure that sensitive consumer data is protected from theft.

Benefits of PCI Compliance

The benefits that organizations gain from adhering to PCI compliance really can’t be overstated. Failure to comply and the consequences that result can be disastrous. PCI compliance is something that a lot of small businesses tend to push off into the future, but there really isn’t any excuse not to get up to standard immediately considering the numerous upsides. Here are just a few of the most notable:

1) Compliance is essential to maintain customer trust

Thanks to a number of high-profile data security breaches at behemoth companies like Yahoo, AOL, and Adobe, consumers are very aware of how much of their sensitive data is stored and how vulnerable it is if not properly secured. Even consumers that don’t know what PCI compliance means may still know the term, and being able to claim full compliance is a catalyst for establishing immediate trust with customers. Conversely, a data breach caused by a lack of compliance is a surefire way to destroy that trust, and once trust has been damaged, it’s incredibly difficult to repair.

2) Compliance significantly reduces the likelihood of a costly security breach

PCI compliance is all about fighting fraud and data theft, and the standard has been expertly designed by the organizations most interested in eliminating both – the major credit card companies. By adhering fully to all 12 compliance requirements – or better yet, exceeding them – companies can ensure they’ve done everything in their power to keep customer data safe. That’s important considering the immense consequences of failing to do so. Beyond the damage a breach does to a company’s reputation, the costs of defending and settling legal actions, bank fines, and internal and external investigations are enormous.

3) Compliance is an essential part of all merchant account agreements

All reputable merchant accounts from major banks require applicants to fully comply with all of the big credit card companies’ regulations to keep their accounts in good standing. Those credit card companies all mandate PCI compliance. That means failing to be fully PCI compliant puts a company’s merchant account – and in turn their core ability to accept payments – at risk. Many small businesses think they can ignore this requirement because of the small volume of transactions that they process, but even accepting a single credit card payment, whether in-store or online, requires 100% compliance.

Achieving PCI Compliance

To become fully PCI compliant companies must first analyze the current state of their systems and their existing compliance levels. Once that’s done, filling out the PCI self-assessment questionnaire (SAQ) will identify any deficiencies in the 12 individual compliance requirements. If any failure points emerge, they can then be corrected. Very few companies pass the initial compliance evaluation the first time, so fixes should be expected. Once everything is up to standard, a formal attestation of compliance can be filled out and filed with the relevant organizations. Once compliance has been certified, it must be revalidated on a quarterly or annual basis.

Taking the necessary corrective measures and getting systems up to standard can be a daunting task. The easiest way to do it, especially for companies without large tech departments, is to get help from an outside source. Customers who partner with BAMS for their payment processing have access to our experienced team of PCI experts who are there to walk our approved clients through the SAQ and the required quarterly security scans. The BAMS team makes it easier than ever for companies to ensure that they’re fully compliant and safe from the risks associated with failing to meet the standard.

Contact us today for more information on PCI compliance certification and secure payment processing with BAMS.

Tips to Help Prevent Chargeback Fraud

Stealing a credit card through a laptop concept for computer hacker, fraud, network security and electronic banking security

All chargebacks are frustrating, but it’s even worse when they happen because of fraud. Then, you not only lose the transaction but the merchandise as well. This alone is enough reason to make sure you stop fraud before you send out any products. Here are some of the chargeback prevention ways that you can armor your online store against fraudulent purchases:

The Zip Code Check

These checks are basic, but they block a surprising amount of suspicious transactions. One of the most standards is to collect the would-be buyer’s name and address. Then, use a shopping cart that sends that information to Authorize.net along with the credit card number. Set your Authorize.net account to compare the zip code on file with the credit card company against the one you were given. If they don’t match, it automatically declines the transaction.

Have Proof of Shipment

One of the most common ways to commit chargeback fraud is done by the criminal ordering things and then claiming non-receipt. Stop this nonsense by shipping everything using methods that give you tracking numbers and proof of delivery. All of the major shippers have an option that provides these things, and it’s worth it to use those options. Then if someone claims non-delivery, you can give us or a card-issuing bank the number to prove that your package indeed arrived.

Having this information at hand also helps you when the customer legitimately hasn’t gotten an item. You’ll be able to look up the tracking and see exactly where the package is in the shipping system. You can almost always get someone to be more patient if you can provide a detailed answer to the question of “where’s my stuff!?.”

To learn more about how to prevent fraudulent chargebacks and other problems, just contact us. We’ll be glad to help you make your business go more smoothly.