Manage chargeback ratios, hit release milestones, and unlock trapped working capital faster Learn which operational metrics processors use to set rolling reserve percentages and how to improve them. This guide covers chargeback ratio management, reserve release schedule milestones, and concrete steps to lower your hold rates. TL;DR Your reserve percentage is negotiable — Processors reassess […]
Category: NYC Merchant Services

Contactless payment has become a hot topic in the wake of the global pandemic. Across the United States and around the globe, merchants who have previously relied on cash-heavy sales and traditional card payments are now faced with the pressing need to upgrade their systems and bring their transaction processing into the 21st century. But […]

Online ordering has seen an enormous boost during the COVID-19 pandemic, in which restaurants have been forced to close their dining rooms and hungry customers’ only option has been delivery or curbside pickup. As a result, more and more independent restaurants are looking to get online for the first time or to expand their existing […]

With businesses getting ready to spool back up in the wake of nation-wide shutdowns and restrictions, many merchants will be firing their POS systems back up for the first time in months. But are they firing up the right POS? The amount of variation in POS systems available on the market is immense, with each […]

There is no telling when COVID-19 will recede for good, and there’s a very high chance that a second wave will occur, setting us all back significantly. But regardless of when the pandemic finally ends, the world is going to be a very different place, and some of the habits we’ve learned during these troubling […]

The world is digital, and whether it’s an in-store purchase or an online order, consumers expect to be able to pay quickly and easily, and that means cards. Cash is almost obsolete at this point, meaning more and more merchants are looking for new ways to accept electronic payments with the lowest possible cost and […]

COVID-19, during late 2019, a novel coronavirus emerged in Wuhan, China. The world watched with curiosity as the Chinese government locked down the city to contain the spread of the disease. In 2002/2004, the CCP managed to stop the spread of the first SARS coronavirus, with the virus taking less than a thousand lives.

If you run a restaurant and use a delivery service then you NEED to read this. Ask yourself the following questions: Do you still only accept deliveries by phone? Do you rely on a third-party delivery service like Grubhub or DoorDash?

WordPress continues to dominate web publishing, and, as a result, WooCommerce now owns well over a quarter of the eCommerce space. With so many web stores running on WooCommerce, a sea of third-party applications have been developed to help those merchants get the most out of their online efforts. The following are four of the […]

BAMS has pioneered a new dispute management tool that is included for all merchant clients and bundled into the already award-winning reporting system, IRIS. BAMS Dispute Manager Assistant will make your life easier, and help you win disputes, by targeting four areas: Instant dispute notification Exportable reason code data Document uploads Notification of status changes

What the ACCESS Act Could Mean for POS Integrations Third-party POS integrations give merchants more freedom to connect the systems they use for payments, accounting, inventory, loyalty and other parts of the business. That makes interoperability valuable even if the legislation discussed in this article does not directly regulate most POS providers. The distinction matters […]

Know Your Small Business Financing Options Before You Borrow Finding the right small business loan is not simply about getting approved. The amount available, repayment structure, speed, total cost and effect on cash flow can vary significantly depending on where the financing comes from. That makes it worth comparing more than one option. A traditional […]

Shopify is one of the world’s leading e-commerce platforms used by thousands of online retailers, sellers and commerce websites. It’s one of the first recommended platforms for start-ups and it can be integrated into any chosen website: These are all some of the reasons why it’s become one of the top options for selling and […]

As a merchant, you take pride in providing the best service possible to each and every one of your customers. That’s why it can come as such a shock – even an insult – whenever a chargeback request comes in claiming that you failed to deliver on a transaction. While chargebacks are a reality of […]

In part one of this article, we examined Toast’s discounting and billing structure and how it impacts merchants. Essentially, Toast offers significant discounts to restaurants on hardware and software but then charges significantly inflated transaction fees, which wipe out any other savings for restaurants doing any kind of significant volume. In part two, we’ll look […]

A credit card is a credit card, and a payment terminal is a payment terminal, right? 😉 Many merchants and restauranteurs would agree with that statement, but they’d also be very wrong. As a result, a huge number of restaurants don’t have the hardware they need to process EMV cards – the current standard in […]

Third-party processors, like PayPal, Square, and Stripe, are companies that provide payment processing to clients by pooling all client payments through their own master merchant accounts. For example, if you sign up with PayPal, you do not get your own merchant account. Instead, whenever you accept a credit card payment, that payment is processed through […]

Toast POS is a cloud-based restaurant POS provider and payment processor that offers restaurants a variety of POS options built on an Android framework. Toast has been growing rapidly since it launched its POS platform in 2013, and many restauranteurs are drawn to Toast both for its simplicity and the attractive pricing offers the company […]

One of the most important questions any business should ask themselves when looking for a new merchant account or merchant services provider is “how will this service impact my profitability.” It can be easy to simply write off merchant fees as a cost of doing business – and certainly, they are – but small differences […]
