Introduction At BAMS, payments are what we live and breathe. As such, we are keenly aware of the increase in payments fraud taking place across industries. First-party or “friendly” fraud, where legitimate customers dispute legitimate charges or exploit refund policies, has become one of the fastest-growing pain points in eCommerce. Add to that the surge […]
Tag: arbitration
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Executive Interview Series: Microblink CEO Hartley Thompson on Eliminating Card-Not-Present Fraud
Merchants need to have a strong handle on their business, especially with regards to how the business is growing and any risks to that growth. One potential risk comes from arbitration fees, which are assessed when the chargeback process is taken to the arbitration stage and ruled in favor of the cardholder.
