Tag: dispute assistant manager

What is a Payment Gateway?
Featured Article What is a Payment Gateway?

Payment gateways are a crucial tool in both ecommerce and brick-and-mortar sales, but many merchants don’t necessarily understand what their gateways do or why they really need to have one at all. With that in mind, the following is a quick refresher on what gateways are, how they work, and why they’re so important.    […]

How Advanced Merchant Reporting Can Improve Business Intelligence How Advanced Merchant Reporting Can Improve Business Intelligence
Read MoreHow Advanced Merchant Reporting Can Improve Business Intelligence

Knowledge is power, yet many merchants operate with an incomplete picture of their payment processing, their transaction history, their ongoing and historical disputes, and more. Advanced merchant reporting tools offered by some payment processors are designed to provide merchants with insights into those key areas in a fast, efficient, and easily-digestible way.  Merchant reporting tools […]

Chargeback Defense Can You Fight a Chargeback?
Read MoreCan You Fight a Chargeback?

Merchants can fight chargebacks and, while many don’t, all should whenever possible because chargebacks matter. Chargebacks cost merchants money in the form of lost revenues and, in many cases, lost inventory. They also raise red flags when they start to rack up, causing potential strains in relationships with payment processors and the major card companies […]