TL;DR Collect at the arrangement table, not after the service – Presenting payment options during the arrangement conference, alongside service selections, reduces the need for follow-up calls and resolves balances while families are engaged and supported. Payment flexibility is about method, not discount – Offering multiple ways to pay (card, ACH, digital wallet, installment plans) […]
Category: E-Commerce

WordPress continues to dominate web publishing, and, as a result, WooCommerce now owns well over a quarter of the eCommerce space. With so many web stores running on WooCommerce, a sea of third-party applications have been developed to help those merchants get the most out of their online efforts. The following are four of the […]

With each passing year, bad actors find newer and more creative ways to scam eCommerce stores, costing merchants and payment processors billions of dollars annually. With that in mind, it’s extremely important that online businesses take the necessary steps to minimize the chances of falling victim to online fraud, including all-too-common chargeback fraud. The following […]

BigCommerce is one of the most popular and most functional eCommerce platforms currently available, and one of the reasons the company enjoys the success it does is their commitment to working with 3rd party app developers. Those developers bring a constant stream of new applications and functionality to the core BigCommerce platform, ensuring store owners […]

Refund fees are a reality of doing business. No matter how perfectly you hold up your end of a transaction, there will always be cases in which your buyers change their minds. As a merchant, it’s in your best interest to make that process as transparent and as straightforward for your buyers as possible, as […]

Shopify is one of the world’s leading e-commerce platforms used by thousands of online retailers, sellers and commerce websites. It’s one of the first recommended platforms for start-ups and it can be integrated into any chosen website: These are all some of the reasons why it’s become one of the top options for selling and […]

In June of 2018, Adobe completed its acquisition of Magento, one of the world’s leading eCommerce platforms. With the acquisition, Magento Commerce Cloud was added to the Adobe Experience Cloud, giving Adobe full end-to-end coverage of every aspect of online store creation and management, from web design to graphic design, content creation, sales, order management, […]

In 2018, almost 5,900 brick and mortar retail locations closed. 2019 has seen another 6,000 go the way of the dodo, and by 2026, as many as 75,000 stores will shut their doors permanently. The reality is, brick and mortar stores are expensive – far more expensive than their web-based eCommerce counterparts. As a result, […]

In part one of this two-part series, we looked at some of the technology-based solutions merchants have available to them to catch fraud early on and stop it before it can result in chargebacks and lost revenues. In part two, we’ll look at the other side of the coin – legitimate chargebacks filed by customers […]

A seller receives an order and delivers on their end of the bargain flawlessly, only to later find that the money they earned has been clawed back due to a chargeback. This is an all too common scenario, especially in commerce online where purchases are made without any physical, real-world interaction between customer and merchant. […]

BAMS offers everything new and experienced merchants alike need to ensure that their customers’ sensitive payment data is always as safe as possible. We provide every one of our merchants with expert guidance through the sometimes complex process of becoming fully PCI compliant.

WooCommerce and Shopify are two of the most popular ways to sell online. Yet they work very differently. Shopify is an all-in-one hosted platform, while WooCommerce is a free plugin that turns a WordPress site into a store. So which is right for your business? This WooCommerce vs Shopify guide compares costs, fees and flexibility to help […]

Every online order carries some risk. Most come from real customers, but a few come from fraudsters using stolen cards. Risk scoring helps you tell them apart before you ship. It gives each transaction a score based on how likely it is to be fraud. That way, you can approve good orders fast and stop bad ones […]

Cyber Monday is the online sale event of the year. Since 2005, it has occurred every year on the Monday after Thanksgiving and is the opposite bookend to the more longstanding Black Friday sale. And while Black Friday might be the most important shopping day of the year when it comes to in-store brick and […]

There are a number of factors that go into the success of a restaurant. Enjoyable food and friendly staff are two of the most obvious ones, but for a quick service restaurant, highly efficient operations are equally important. The ability to move a high volume of customers from the front door, through ordering, to enjoying […]

Part of establishing PCI compliance and maintaining it year in and year out is filling out an annual PCI self-assessment questionnaire (SAQ). These questionnaires are designed to accomplish two goals: to help businesses identify weaknesses that need to be dealt with and to help prove to institutions that a company is compliant. But not all […]

BigCommerce is one of the leading eCommerce platforms currently on the market, serving some of the biggest brands in industries ranging from automotive to apparel. One of the biggest drivers in the platform’s popularity is its ability to serve as a completely standalone solution, including a built-in site builder, and a fully stocked app store […]

Square is almost synonymous with phone-based mobile payment processing, but Clover – a company owned by processing giant First Data – has been carving out their own chunk of the market and making a name for themselves with availability in retail settings like Sam’s Club. Each company offers a small card reader designed to integrate […]

Chargebacks are a reality of accepting card payments, and no merchant doing any significant volume can avoid them altogether. Sometimes a chargeback is outright fraudulent, and many are the result of poor customer service or misunderstandings between merchants and customers. But whatever the reason may be, merchants need to be ready to fight back when […]
