TL;DR Collect at the arrangement table, not after the service – Presenting payment options during the arrangement conference, alongside service selections, reduces the need for follow-up calls and resolves balances while families are engaged and supported. Payment flexibility is about method, not discount – Offering multiple ways to pay (card, ACH, digital wallet, installment plans) […]
Category: E-Commerce
Featured Article
Payment Flexibility at the Arrangement Table
How to decode your merchant statement and cut processing costs by 15-30% Learn exactly where your money goes when customers pay with credit cards. This guide breaks down interchange fees, processor markups, and hidden charges to help you audit your true costs and negotiate better rates. TL;DR Your quoted rate is not your real cost. […]
Why Transaction Fees Are Quietly Killing Your Margins The ‘cost of doing business’ mindset is costing eCommerce brands more than they realize Most eCommerce managers treat payment processing like a fixed expense. This POV argues that transaction fees are a strategic growth lever—and ignoring them is a competitive disadvantage. TL;DR Transaction fees are a growth […]
Interchange Fees vs. Surcharges: Optimize Your eCommerce Profits Discover which cost structure impacts your profit margins and customer experience more. Learn how interchange fees and surcharges affect your eCommerce profits. This guide helps you decide which strategy aligns with your business goals. TL;DR Interchange fees drain 2.35% average per transaction and comprised 70-90% of the […]
How to legally pass credit card processing costs to customers without hurting sales Understanding the difference between a surcharge vs convenience fee for eCommerce is critical for businesses trying to reduce rising credit card processing costs. Learn the legal and strategic differences between surcharges and convenience fees. This guide covers state compliance, implementation best practices, […]
Unlock strategies to lower merchant discount rates and boost profits in your online store. Learn to audit and negotiate credit card processing fees to retain more profits. This guide helps e-commerce managers reduce fees by 15-30%, enhancing cash flow. TL;DR Know your effective rate – Divide total fees by total volume to get your true […]
Discover crucial insights to reduce credit card transaction fees and boost your cash flow. Learn the top five factors that influence payment processing costs and how to optimize them for better cash flow and growth in your e-commerce business. TL;DR Your transaction mix sets your baseline – Debit cards cost 1.5% less than credit cards […]
Rethink fee structures to enhance customer experience and protect trust. Convenience Fees vs Surcharges in eCommerce: What’s the Difference? Learn how confusing convenience fees with surcharges can harm your business. Discover strategies to manage fees while maintaining customer trust. TL;DR Convenience fees and surcharges serve different purposes – One adds value for a price; the […]
Magento was one of the oldest players in the ecommerce space, building a reputation as an extremely capable, reliable, and secure sales platform. Today, Magento has been rolled into Adobe Commerce, a one-stop ecommerce solution from the same company that powers creativity across countless industries. Adobe Commerce offers all the same benefits that made Magento […]
Cost-Effective Does Not Simply Mean the Lowest Gateway Fee A payment gateway is one of the core pieces of technology businesses use to accept electronic payments. For an eCommerce merchant, the gateway connects checkout with the broader payment processing environment. Depending on the platform, it may also support recurring billing, customer payment profiles, fraud controls, […]
Next day funding is a credit card processing feature that sees the funds from a merchant’s sales hit their bank account in a single business day. If you’re currently taking credit card payments, you’re probably used to waiting at least two business days to access your funds. Next day funding eliminates that wait. It shortens […]
A few years ago, ordering in was more likely to mean picking up the phone than opening a web browser or firing up an app. But things have changed. Today, online ordering is expected from a restaurant, and failure to offer it to customers may very well mean losing them. The extreme importance of online […]
Online sellers face a risk that store counters rarely see. When a card isn’t present, it’s harder to prove who made the purchase. As a result, fraud-related chargebacks hit eCommerce merchants harder than almost anyone else. You lose the sale, the product and the shipping cost. Often, you pay a dispute fee too. This guide explains the […]
Payment gateways are a crucial tool in both ecommerce and brick-and-mortar sales, but many merchants don’t necessarily understand what their gateways do or why they really need to have one at all. With that in mind, the following is a quick refresher on what gateways are, how they work, and why they’re so important. […]
Every time a shopper clicks Pay on your site, a lot happens in a few seconds. An eCommerce payment gateway is the software that makes it work. It securely moves card data from your checkout to your payment processor and the card networks. Then it brings back an answer: approved or declined. Think of it […]
An ecommerce merchant is a business that sells online and utilizes payment processing services to collect card payments. In a terminology-heavy industry like payment processing, it can be easy for confusion to arise about what certain terms mean and don’t mean. “Merchant” is one of those terms, and many people incorrectly assume that all businesses […]
Choosing a Merchant Account Is About More Than the Processing Rate A merchant account is a mission-critical piece of the payments puzzle for many full-time business owners doing significant card volume. But for new and experienced merchants alike, getting set up with a new account can seem opaque. Independent sales organizations, commonly called ISOs, work […]
As a small business owner, you should always be on the lookout for ways to improve your customer offerings to drive customer loyalty and satisfaction. There are a few things that have historically benefited small businesses such as loyalty programs, customer reviews, and community engagement. The bottom line is that without satisfied customers, your business […]
Mobile Payments Work Best When the Checkout Can Move With the Business Not every business operates from a fixed checkout counter. Contractors collect payment at job sites. Restaurants bring the payment experience to the table. Retail employees can check out customers away from the register. Nonprofits accept donations at events while healthcare providers may collect […]
